Returns & Refunds

Overview

We sell a wide variety of overstock, liquidation, and mixed‑inventory items. Because of the unique nature of these products, all sales are considered final unless an item arrives damaged or significantly different from its description. Our goal is to make sure you feel confident shopping with us, so we handle any issues quickly and professionally.

Eligibility for Returns

A return or refund may be approved if:

The item arrives damaged
The item is defective
The item is not as described in the product listing

To qualify, you must contact us within 7 days of delivery with clear photos of the issue.

Non‑Returnable Items

Because of the nature of liquidation and overstock merchandise, the following items cannot be returned:

Items sold as‑is
Items listed as open box, scratch & dent, or untested
Items that show signs of use after delivery
Items damaged due to customer handling
Clearance or final‑sale items

Refund Process

If your return is approved:

We will provide a prepaid USPS return label (if applicable).
Once the item is received and inspected, your refund will be issued to your original payment method.
Refunds typically process within 3–5 business days after inspection.

Shipping fees and rush‑processing fees are non‑refundable unless the issue was our error.

Exchanges

We do not offer exchanges due to the one‑of‑a‑kind nature of liquidation inventory. If an item is defective or incorrect, we will issue a refund instead.

Lost or Missing Packages

If your package shows as delivered but you did not receive it, please contact USPS first to open a delivery inquiry. After that, reach out to us and we’ll help however we can.